My Recently Visited Services

Use this form to submit a request for IT Hardware purchase approval.

This quick reference checklist is designed to help employees and decision makers of commercial facilities, schools, etc. respond to a bomb threat in an orderly and controlled manner with the first responders and other stakeholders.

Request access to use DOMO in your department

Use this to request for IT equipment pick up for surplus or disposal

Report a security camera issue, or request the Genetic client.

Use this form to request help with access issues.

Use this option to request help with email issues such as:
-Problems sending or receiving messages
-Unable to delete messages

You may also call the HelpDesk at (808)675-3921 for assistance.

Use this option to report a problem or request help with connecting to the network.

Use this option to request an office extension Voicemail PIN reset.

Request access to Peoplesoft Student Admin

Use this form to submit a request for software purchase approval.

Problem with myBYUH:
If it is a problem with the portal, AND you have logged into myBYUH before, log into:
http://hprod.byuh.edu

If that does not work, there are more widespread problems and EIS should be contacted immediately.

Please use this form to request help from the IT Help Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Help Desk at 808-675-3921. Otherwise, feel free to request help through this form.

Use this form to request help with Classroom Technology Equipment.
Media Services makes every effort to respond to these requests as quickly as possible. You may also call them directly at 675-3855.

ASUS Router Network Connectivity Support
Related KB See: https://byuh.teamdynamix.com/TDClient/1902/Port...

Use this form to request help with office phone

Use this form if you tried to reset your password and are still having trouble logging in to BYU-Hawaii resources (Email, Workday, Student Center, Canvas, BYUH-Secure, myBYUH)

Request access to view student plan and path to graduation using Stellic

- Use this request for General Brightspot web help
- Problem with BYUH Website

Use this option to submit a request to have a telephone directory listing added or updated.

Use this option if:
-you have an active connection to the network either wireless or wired
-other websites are loading successfully (try http://www.google.com)
-you have tried Internet Explorer, Google Chrome, and Mozilla Firefox (all with Language set to: English)
AND you are still having trouble with web pages on the BYUH website

Use this form to request canvas help for functionality, viewing, or logging in.
Go to https://community.canvaslms.com/t5/Student-Guid... for Canvas Student Guide
Go to https://community.canvaslms.com/t5/Instructor-G... for Canvas Instructor Guide