My Recently Visited Services

Use this option to request help with email issues such as:
-Problems sending or receiving messages
-Unable to delete messages

You may also call the HelpDesk at (808)675-3921 for assistance.

Complete this request for access to Jotform in your department.

Request access to Peoplesoft Student Admin

Use this form to submit a request for software purchase approval.

Tell us how we are doing

Use this to request for IT equipment pick up for surplus or disposal

Use this form to submit a request for IT Hardware purchase approval.

Associate/Consultant account request.

This quick reference checklist is designed to help employees and decision makers of commercial facilities, schools, etc. respond to a bomb threat in an orderly and controlled manner with the first responders and other stakeholders.

Please use this form to request help from the IT Help Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Help Desk at 808-675-3921. Otherwise, feel free to request help through this form.

Use this service request form for TeamDynamix Ticket System, Assets, Portal, Changes/Updates, and PPM.
Please contact IT Helpdesk at (808) 675-3921 or email help@byuh.edu

Use this form to request help with access issues.

Problem with myBYUH:
If it is a problem with the portal, AND you have logged into myBYUH before, log into:
http://hprod.byuh.edu

If that does not work, there are more widespread problems and EIS should be contacted immediately.

Use this option to request an office extension Voicemail PIN reset.

Use this form to request help with Classroom Technology Equipment.
Media Services makes every effort to respond to these requests as quickly as possible. You may also call them directly at 675-3855.

Request help with office IT equipment including phones, printers, computers, TVs, etc. or software.

Use this form if you tried to reset your password and are still having trouble logging in to BYU-Hawaii resources (Email, Workday, Student Center, Canvas, BYUH-Secure, myBYUH)

Use this option to report a problem or request help with connecting to the network.

Use this option to submit a request to have a telephone directory listing added or updated.

Use this option if:
-you have an active connection to the network either wireless or wired
-other websites are loading successfully (try http://www.google.com)
-you have tried Internet Explorer, Google Chrome, and Mozilla Firefox (all with Language set to: English)
AND you are still having trouble with web pages on the BYUH website